All outlets · weekdays 9:30am–6pm · excludes public holidays
$50 initiation feeClimb often, with one monthly pass.
Choose access based on the gyms and times you actually use. Season passes renew monthly and give you unlimited access within your plan’s outlet and time conditions.
Choose your access.
Your first visit does not require a season pass. Try single entry first if you are still deciding which gym or routine suits you.
Unlimited access to Tampines Hub and Tampines Yoha
$100 initiation feeUnlimited access to Bendemeer
$100 initiation feeUnlimited access to all three BFF gyms
$100 initiation feeBuilt for a regular routine.
Unlimited access
Climb throughout the month at the outlets and times included in your selected season pass.
Skip the queue
Open the BFF app, tap More, scan your barcode at the front and wait for a staff member to acknowledge you before entering.
Selected event discounts
Season-pass holders may receive discounted rates for some BFF-organised events.
Automatic billing
The monthly fee is charged on the first day of each month to the card saved in your BFF account.
Set it up in three steps.
You will need a BFF account and a saved payment card. Choose the contract that matches the outlets and times you want.
- 01
Create your BFF account
Download the BFF Climb app and follow the on-screen instructions to set up your account.
- 02
Select your season-pass contract
Log in and choose the season pass you want. A pass purchased in the app starts on the first day of the following month.
- 03
Add your payment card
Make sure your card details are saved in your BFF account so the monthly membership fee can be processed.
Ask for a prorated start.
For example, an app purchase on 17 January normally activates on 1 February. To request an earlier prorated start, email BFF before purchasing.
Email contact@bffclimb.com ↗Freeze, change or cancel.
Submit the form below and allow three to five business days for BFF to reply. Your request is only confirmed when you receive a confirmation email.
Temporary pause
Freeze your pass for an injury, travel or another extended break. The fee is $10.90 per month, including GST.
Five days before
Send a freeze request at least five days before the first day of the month you want it frozen.
Switch plan type
Use the request form to change to a different season-pass plan, then wait for BFF’s confirmation.
End recurring billing
Use the request form to cancel. If you rejoin later, the applicable initiation fee will be charged again.
Submit your request here.
Use this form to freeze, change or cancel an existing season pass. Submitting it is not confirmation—BFF will reply by email.
Form not showing? Open it in a new tab ↗
Before signing up.
Which pass covers all three gyms?
Choose Multi-Gym for unlimited all-outlet access, or Off-Peak Multi-Gym if weekday daytime access suits you.
When does a new pass start?
A season pass purchased in the app normally activates on the first day of the following month. Email contact@bffclimb.com to ask about a prorated earlier start.
When am I billed?
Automatic billing takes place on the first day of each month using the card saved in your BFF account.
Can I freeze for an injury or long trip?
Yes. Submit the freeze request at least five days before the new month. The published freeze fee is $10.90 per month, including GST.
Is submitting the form enough to confirm my request?
No. Allow three to five business days for a response. Your freeze, change or cancellation is confirmed only when BFF sends you a confirmation email.
Does a season pass include Kids Guided or Play Zone?
No. Season passes cover the relevant Climb Zone access and do not include Kids Guided or Play Zone.
