Front-desk hospitality
Welcome customers, support smooth check-ins and help walk-ins understand the correct next step.
Be the friendly face of the gym.
BFF Buddies keep the gym welcoming, safe and running smoothly for regular climbers, first-timers, children and parents.
Apply on this page ↓Current role
Part-time BFF Buddy.
No prior gym-working experience is required; BFF provides training. The role is active, customer-facing and safety-conscious.
Gym-floor awareness
Carry out regular rounds, follow operating procedures and help maintain a safe climbing environment.
Clear, friendly guidance
Answer questions, communicate well with children and parents, and create a positive atmosphere.
Flexible operations
Work independently when needed while supporting colleagues with initiative and good judgement.
Who BFF is looking for
Reliable, positive and comfortable with people.
- At least 18 years old
- Commit to at least two six-hour shifts each week for a minimum of six months
- Clear communicator and confident multitasker who can follow procedures
- Comfortable in a family-oriented, child-friendly environment
- Patient, positive, independent and a good team player
- Tampines Hub Buddies must hold at least SNCS Level 1
Why join
Work around climbing and community.
Buddy Season Pass
Free Buddy Season Pass with unlimited gym access, subject to the staff terms and conditions.
Climb around your shift
Enjoy free climbing before or after your scheduled shift.
Snacks & drinks
Stay fuelled while working on the gym floor.
Room to progress
Demonstrate strong operations skills and work towards a Duty Officer role.
Before applying
Role questions.
Do I need climbing-gym work experience?
BFF’s current listing says no experience is required and training will be provided. The role still requires confidence, safety awareness and strong customer service.
Do I need a climbing qualification?
For the Tampines Hub role, BFF currently requires at least SNCS Level 1. Check the live application for any requirements that apply to other outlets.
What is the minimum commitment?
At least two six-hour shifts per week for a minimum of six months. Weekend or public-holiday availability is useful but not listed as compulsory.